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Customer trust

Frequently Asked Questions

Version: Tuisma-faq-v1

These answers summarise how Tuisma works.

What is Tuisma?

Tuisma is a horoscope reading service. It focuses on entertainment-only reflective readings.

The current product supports horoscope readings only.

Are readings professional advice?

No. Tuisma readings are not medical, legal, financial, psychological, emergency, or professional advice.

The responsible use guide explains the limits of appropriate use.

How do credits work?

A horoscope credit can be used to complete one eligible horoscope reading.

The customer account pages show available credits, reading history, and purchase status.

Where can I read the policies?

You can read the Terms of Use, Privacy Notice, Refund Policy, and Responsible Use Guide from the footer links on each page.

For help with account access, purchases, readings, delivery, refunds, or customer data, visit the Tuisma Support page.

Questions

For a plain-English summary, see the FAQ. You can also review the responsible use guide, privacy notice, and refund policy. If you need help with an account, purchase, reading, delivery, refund, or data question, visit Support.