Account access
For registration, email verification, sign-in, or session questions, start from the customer account journey.
Support
Find the right place to resolve a Tuisma question.
Choose the topic that matches what you are trying to do. Tuisma keeps account, payment, reading, delivery, refund, and data controls in the same customer journey wherever possible.
Purchases and reading credits
Review your current credit balance, checkout state, and purchase history from the purchases page.
Reading or delivery issues
Open your reading library to check reading, PDF, and email-delivery state before attempting another purchase.
Refund questions
Read the current refund policy before requesting help with a payment or refund state.
Privacy and customer data
Tuisma keeps customer data export and account-erasure controls available from the signed-in account area.
Responsible use
Horoscope readings are for entertainment, reflection, and personal insight rather than professional advice or guaranteed outcomes.
Contact Tuisma support
If you still need help after checking the relevant account or policy page, email support@tuisma.com.
For account questions, include the email address on your Tuisma account. For purchase or refund questions, include the receipt or support reference shown in your purchase history where available. Do not send passwords or full payment-card details.